Category: News

Delivery Schedules Are Changing

Excel Orthodontics at AAO - Booth 1659

To continue providing you with high quality products in the face of changing market conditions, Excel is introducing a new pickup and delivery schedule in response to Portland’s growing traffic problems. As a valued Excel customer, you can be confident that you’ll still enjoy one of the fastest turnaround times in the industry, along with personalized service. Excel is committed to working with you to ensure the new schedule meets your needs, with minimal impact on your practice.

WHY IS EXCEL MAKING THIS CHANGE?

You’ve undoubtedly noticed the change in Portland’s traffic, and the significant increase in heavy road congestion. Although Excel has added both cars and drivers, we’ve realized that adjusting our schedule is also necessary to maintain Excel’s high level of quality.

The new schedule will ensure that Excel technicians have the necessary time to manufacture your cases to the highest standards without compromising quality. All of us at Excel are committed to working with you to implement the new schedule with minimal disruption to your practice. Please call us with any concerns or questions you may have.

WHEN DOES THE NEW SCHEDULE START?

Starting in late October/early November 2017, your Excel driver will be picking up and delivering once a day to your practice, between the hours of 9am and 3pm. A smaller pickup/delivery window will be established when the new schedule officially begins in January 2018.

WILL MY CASES TAKEK LONGER TO MANUFACTURE?

Excel’s fast, accurate, reliable service isn’t changing—you’ll still enjoy impressive turnaround times. The new schedule simply ensures that traffic issues will not cut into our technicians’ working time in the lab.

Of course, Excel will continue to work with you when you have extenuating patient circumstances that require emergency rush service. If you’re concerned about the timing of your delivery, give us a call and let us know how we can help.

Please see the updated Turnaound Policy and Local Delivery Calendar for case turnaround times, and remember:

  • The turnaround schedule is always available to view and print on our website
  • Using the Excel web portal can save you time, and let you track the progress of your cases
  • Give us advance notice when you have a rush, and we’ll be happy to accommodate you

EXCEL IS HERE TO HELP

Excel understands that this change will affect your scheduling as well, and we’re committed to working with you on making a smooth transition with minimal disruption to your practice.

If you have any questions about the new schedule, or would like a demonstration of how to use the online portal for faster service, call Holly at 971-249-0261. We sincerely appreciate your business, and thank you for being a loyal Excel customer.

VISIT US AT PCSO, BOOTH 520

VISIT US AT PCSO, BOOTH 520

Excel Orthodontics will be exhibiting at the PCSO Annual Session at the Reno Convention Center in Reno, Nevada.

Lance will be in booth #520 with other laboratories who are part of the LeoLab network. He will be available anytime during the conventions for a visit. If you would like to also schedule a time with him please don’t hesitate to email him and make an appointment at lanced@excelorthodontics.com.

Excel Orthodontics at the PCSO Annual Session, October 12-15, 2017

3D Mini-Teeth Jewelry

Now offering fun, 3D Mini-Teeth Earrings & Necklaces!

Can’t decide which to choose? How about both?
You choose the size – printed off our 3D printer (25% most common).
Plus, you choose the acrylic color for the back.

Want a mini-retainer added to the print?
You can also choose the acrylic color for the mini-retainer.

Call or email Holly for prices: 971-249-0261 or holly@excelorthodontics.com

3-D Mini-Teeth Jewelry

Visit us at ODA & AAO

Excel Orthodontics will be at the ODA Conference, April 6-8, 2017 in Portland, Oregon and the AAO Annual Session, April 21-25, 2017 in San Diego, California

We are always excited to hear about new changes in the industry. We strive to stay current and like to collaborate with you to discuss the challenges that transpire from change. We look forward to having you stop by and share with us what you are learning.

This year we have added an additional 3D printer into the laboratory. We look forward to the additional capacity to print and keep up with the increased demand of digital technology. We embrace technology as a part of our laboratory while staying focused on our goal: To provide quality appliances with a precise fit.

Visit us at Booth 403 for the ODA Conference.

Visit us at Booth 923 (within the Leone Booth) for the AAO Annual Session.

ODA Conference, April 6-8, 2017 in Portland, Oregon and the AAO Annual Session, April 21-25, 2017 in San Diego, California

Visit Us at PCSO – Booth 2214

VISIT US AT PCSO BOOTH 2214

The move to digital is happening fast! We can help answer your questions or discuss the process of converting your practice to digital. We look forward to seeing you at PCSO and talking about any other questions you may have.

Let us know when you plan to come by our booth so we’re there to greet you.

Our ultimate goal is to deliver the best appliances quickly and conveniently.

LeoLab Logo
PCSO - October 13-16, 2016. Washington State Convention Center, Seattle

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